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Rename

Envelope-to: connor@webanfix.com
Delivery-date: Tue, 10 Feb 2026 16:40:29 -0500
From: Jelmer Bergado <jelmer.bergado@zendesk.com>
Mime-Version: 1.0
Date: Tue, 10 Feb 2026 15:40:22 -0600
Message-ID: <CAJOsR0sgUW6G4mj=JP0u4dxOuMMBrzY39BOSPnpZMa=2_S8VXQ@mail.gmail.com>
Subject: See Zendesk AI in action during your trial
To: connor@webanfix.com
Content-Type: multipart/alternative; boundary="00000000000048a97c064a7f1a19"

--00000000000048a97c064a7f1a19
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Hi Connor,

I=E2=80=99m here to help you test Zendesk and evaluate if it is the right c=
ustomer
support solution for your team. As part of your evaluation, I=E2=80=99d ima=
gine
you=E2=80=99re interested in how AI can make support faster and easier for =
your
team.

Zendesk AI helps in two ways:

*AI Agents:* Instantly answer common customer questions using your Help
Center articles, deflecting 20=E2=80=9330% of tickets out of the box. That =
means
customers get immediate answers, and your team saves time.

*Copilot:* Assists your team in real time with reply suggestions, ticket
summaries, and recommended macros=E2=80=94so agents can respond faster and =
with
more consistency.

Teams that use AI typically see faster first replies, shorter resolution
times, and happier customers.

If you=E2=80=99d like, I can walk you through how others are using AI to sc=
ale
support without adding headcount=E2=80=94just reply here or book a quick ca=
ll with
me
<https://groove.zendesk.com/url/kQ7SI_J35_Nl_oScsC-8uEGIuhw/aHR0cHM6Ly9hcHA=
uZ3Jvb3ZlYXBwLmNvbS9tZWV0aW5ncy8wMDVQQzAwMDAwUnpoRXojZ3Jvb3Zlc3VtOi0xMDM1Nj=
gyMDM0>
.
.
Best,
Jelmer

[image: Profile Photo]

Jelmer Bergado
Digital Sales Account Executive
Book a meeting
<https://groove.zendesk.com/url/kQ7SI_J35_Nl_oScsC-8uEGIuhw/aHR0cHM6Ly9tZWV=
0aW5ncy5ncm9vdmUuY2xhcmkuY29tL2plbG1lci1iZXJnYWRvI2dyb292ZXN1bTotNzMyNTcwNz=
M1>
Watch a demo
<https://groove.zendesk.com/url/kQ7SI_J35_Nl_oScsC-8uEGIuhw/aHR0cHM6Ly96ZW5=
kZXNrLndpc3RpYS5jb20vbWVkaWFzLzJ6MjQ4dW96ODcjZ3Jvb3Zlc3VtOjIxMDE3MjM1OTI=3D=
>
[image: Email] jelmer.bergado@zendesk.com <jelmer.bergado@zendesk.com> [ima=
ge:
Website] www.zendesk.com
<https://groove.zendesk.com/url/kQ7SI_J35_Nl_oScsC-8uEGIuhw/aHR0cHM6Ly93d3c=
uemVuZGVzay5jb20vI2dyb292ZXN1bToxNDAxOTY5NDIx>
[image:
LinkedIn] LinkedIn
<https://groove.zendesk.com/url/kQ7SI_J35_Nl_oScsC-8uEGIuhw/aHR0cHM6Ly93d3c=
ubGlua2VkaW4uY29tL2luL2plbG1lci1iZXJnYWRvLTM2NjViNzI1My8jZ3Jvb3Zlc3VtOjIxNj=
k3NjU4NA=3D=3D>
[image:
Zendesk]

Click here
<https://groove.zendesk.com/url/kQ7SI_J35_Nl_oScsC-8uEGIuhw/aHR0cHM6Ly9pbmZ=
vLnplbmRlc2suY29tL0VtYWlsLVByZWZlcmVuY2UuaHRtbCNncm9vdmVzdW06MTgwNjYwMTA5MQ=
=3D=3D>
to unsubscribe

--00000000000048a97c064a7f1a19
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr"><div style=3D"font-family:arial,helvetica,sans-serif;font-=
size:13px">
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">Hi <sp=
an role=3D"mf">Connor</span>,</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">=C2=A0=
</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">I=E2=
=80=99m here to help you test Zendesk and evaluate if it is the right custo=
mer support solution for your team. As part of your evaluation, I=E2=80=99d=
 imagine you=E2=80=99re interested in how AI can make support faster and ea=
sier for your team.=C2=A0</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">=C2=A0=
</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">Zendes=
k AI helps in two ways:</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">=C2=A0=
</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">
<strong>AI Agents:</strong> Instantly answer common customer questions usin=
g your Help Center articles, deflecting 20=E2=80=9330% of tickets out of th=
e box. That means customers get immediate answers, and your team saves time=
.</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">=C2=A0=
</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">
<strong>Copilot:</strong> Assists your team in real time with reply suggest=
ions, ticket summaries, and recommended macros=E2=80=94so agents can respon=
d faster and with more consistency.</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">=C2=A0=
</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">Teams =
that use AI typically see faster first replies, shorter resolution times, a=
nd happier customers.=C2=A0</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">=C2=A0=
</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">If you=
=E2=80=99d like, I can walk you through how others are using AI to scale su=
pport without adding headcount=E2=80=94just reply here or <a href=3D"https:=
//groove.zendesk.com/url/kQ7SI_J35_Nl_oScsC-8uEGIuhw/aHR0cHM6Ly9hcHAuZ3Jvb3=
ZlYXBwLmNvbS9tZWV0aW5ncy8wMDVQQzAwMDAwUnpoRXojZ3Jvb3Zlc3VtOi0xMDM1NjgyMDM0"=
>book a quick call with me</a>.=C2=A0</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">.</div=
>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">Best,<=
/div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">Jelmer=
</div>
<div style=3D"font-family:arial,helvetica,sans-serif;font-size:13px">=C2=A0=
</div>
</div><br><span class=3D"gr-sig"><div dir=3D"ltr"><table cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" style=3D"width:550px;border-collapse:collaps=
e;font-family:Inter,-apple-system,BlinkMacSystemFont,&#39;Segoe UI&#39;,&#3=
9;Helvetica Neue&#39;,Arial,sans-serif">
        <tbody><tr>
            <td style=3D"padding:16px;background-color:#f8f9fa;border-radiu=
s:12px">
                <table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" sty=
le=3D"width:100%">
                    <tbody>
<tr>
                       =20
                        <td style=3D"width:120px;vertical-align:top;padding=
-right:16px">
                            <img src=3D"https://media.licdn.com/dms/image/v=
2/D4D03AQFIdLbOl7dt0g/profile-displayphoto-shrink_400_400/profile-displayph=
oto-shrink_400_400/0/1704730564171?e=3D1764201600&amp;v=3Dbeta&amp;t=3DIIlK=
cCcdlC77jMxHtjsXUjVZ6gIb8Zu8BQEET9Fhyp4" alt=3D"Profile Photo" style=3D"wid=
th:100px;height:100px;display:block">
                        </td>
                       =20
                       =20
                        <td style=3D"vertical-align:top">
                            <table cellpadding=3D"0" cellspacing=3D"0" bord=
er=3D"0" style=3D"width:100%">
                               =20
                                <tbody>
<tr>
                                    <td style=3D"padding-bottom:12px;border=
-bottom:1px solid #e5e7eb">
                                        <table cellpadding=3D"0" cellspacin=
g=3D"0" border=3D"0" style=3D"width:100%">
                                            <tbody>
<tr>
                                               =20
                                                <td style=3D"vertical-align=
:top;width:50%">
                                                    <div style=3D"font-size=
:20px;font-weight:600;color:#1a1a1a;margin:0 0 4px 0;font-family:Inter,-app=
le-system,BlinkMacSystemFont,&#39;Segoe UI&#39;,Arial,sans-serif">Jelmer Be=
rgado</div>
                                                    <div style=3D"font-size=
:14px;color:#6b7280;margin:0;font-family:Inter,-apple-system,BlinkMacSystem=
Font,&#39;Segoe UI&#39;,Arial,sans-serif">Digital Sales Account Executive</=
div>
                                                </td>
                                               =20
                                               =20
                                                <td style=3D"width:auto"></=
td>
                                               =20
                                               =20
                                                <td style=3D"vertical-align=
:top;text-align:right">
                                                    <table cellpadding=3D"0=
" cellspacing=3D"0" border=3D"0" style=3D"display:inline-block">
                                                        <tbody>
<tr>
                                                           =20
                                                            <td style=3D"pa=
dding-right:10px">
                                                                <table cell=
padding=3D"0" cellspacing=3D"0" border=3D"0">
                                                                    <tbody>
<tr>
                                                                        <td=
 style=3D"background-color:#d1f470!important;border-radius:6px;font-family:=
Inter,-apple-system,BlinkMacSystemFont,&#39;Segoe UI&#39;,Arial,sans-serif!=
important">
                                                                           =
 <a href=3D"https://groove.zendesk.com/url/kQ7SI_J35_Nl_oScsC-8uEGIuhw/aHR0=
cHM6Ly9tZWV0aW5ncy5ncm9vdmUuY2xhcmkuY29tL2plbG1lci1iZXJnYWRvI2dyb292ZXN1bTo=
tNzMyNTcwNzM1" style=3D"display:inline-block;padding:8px 16px;color:rgb(26,=
26,26)!important;font-size:13px!important;font-weight:700!important;font-fa=
mily:Inter,-apple-system,BlinkMacSystemFont,&quot;Segoe UI&quot;,Arial,sans=
-serif!important;line-height:1!important;border:none!important" target=3D"_=
blank">Book=C2=A0a=C2=A0meeting</a>
                                                                        </t=
d>
                                                                    </tr>
                                                                </tbody>
</table>
                                                            </td>
                                                            <td>
                                                                <table cell=
padding=3D"0" cellspacing=3D"0" border=3D"0">
                                                                    <tbody>
<tr>
                                                                        <td=
 style=3D"border-radius:6px;background-color:transparent!important;border-w=
idth:1px!important;border-style:solid!important;border-color:rgb(172,172,16=
9)!important;font-family:Inter,-apple-system,BlinkMacSystemFont,&quot;Segoe=
 UI&quot;,Arial,sans-serif!important">
                                                                           =
 <a href=3D"https://groove.zendesk.com/url/kQ7SI_J35_Nl_oScsC-8uEGIuhw/aHR0=
cHM6Ly96ZW5kZXNrLndpc3RpYS5jb20vbWVkaWFzLzJ6MjQ4dW96ODcjZ3Jvb3Zlc3VtOjIxMDE=
3MjM1OTI=3D" style=3D"display:inline-block;padding:8px 16px;background-colo=
r:transparent!important;color:rgb(26,26,26)!important;font-size:13px!import=
ant;font-weight:700!important;font-family:Inter,-apple-system,BlinkMacSyste=
mFont,&quot;Segoe UI&quot;,Arial,sans-serif!important;line-height:1!importa=
nt;border:none!important" target=3D"_blank">Watch=C2=A0a=C2=A0demo</a>
                                                                        </t=
d>
                                                                    </tr>
                                                                </tbody>
</table>
                                                            </td>
                                                        </tr>
                                                    </tbody>
</table>
                                                </td>
                                            </tr>
                                        </tbody>
</table>
                                    </td>
                                </tr>
                               =20
                               =20
                                <tr>
                                    <td style=3D"padding-top:12px">
                                        <table cellpadding=3D"0" cellspacin=
g=3D"0" border=3D"0" style=3D"width:100%">
                                            <tbody>
<tr>
                                               =20
                                                <td style=3D"padding-right:=
16px;vertical-align:middle">
                                                     <a href=3D"mailto:jelm=
er.bergado@zendesk.com" style=3D"font-size:13px;display:inline-flex;height:=
20px;color:rgb(107,114,128)!important;font-family:Inter,-apple-system,Blink=
MacSystemFont,&quot;Segoe UI&quot;,Arial,sans-serif!important;border-bottom=
:none!important" target=3D"_blank">
                                                        <img src=3D"https:/=
/web-assets.zendesk.com/zendesk/email/email-signature/Email%20-%2016px%20ic=
on.png" alt=3D"Email" style=3D"width:16px;height:16px;margin-right:4px;disp=
lay:inline-block;vertical-align:middle">
                                                        <span style=3D"line=
-height:1">jelmer.bergado@zendesk.com</span>
                                                    </a>
                                                </td>
                                               =20
                                               =20
                                                <td style=3D"padding-right:=
16px;vertical-align:middle">
                                                     <a href=3D"https://gro=
ove.zendesk.com/url/kQ7SI_J35_Nl_oScsC-8uEGIuhw/aHR0cHM6Ly93d3cuemVuZGVzay5=
jb20vI2dyb292ZXN1bToxNDAxOTY5NDIx" style=3D"font-size:13px;display:inline-f=
lex;height:20px;color:rgb(107,114,128)!important;font-family:Inter,-apple-s=
ystem,BlinkMacSystemFont,&quot;Segoe UI&quot;,Arial,sans-serif!important;bo=
rder-bottom:none!important" target=3D"_blank">
                                                        <img src=3D"https:/=
/web-assets.zendesk.com/zendesk/email/email-signature/Laptop%20-%2016px%20i=
con.png" alt=3D"Website" style=3D"width:16px;height:16px;margin-right:4px;d=
isplay:inline-block;vertical-align:middle">
                                                        <span style=3D"line=
-height:1">www.zendesk.com</span>
                                                    </a>
                                                </td>
                                               =20
                                               =20
                                               =20
                                                <td style=3D"padding-right:=
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