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Rename

Envelope-to: connor@webanfix.com
Delivery-date: Tue, 17 Feb 2026 12:03:48 -0500
Date: Tue, 17 Feb 2026 11:03:41 -0600 (CST)
From: Zendesk Team <team@zendesk.com>
Reply-To: team@zendesk.com
To: connor@webanfix.com
Message-ID: <937612404.31591664.1771347821606@abmktmail-trigger1d.marketo.org>
Subject: We have the secret to reducing handling time
MIME-Version: 1.0
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------=_Part_31591663_1490750165.1771347821605
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

To view this email as a web page, go to the following address: https://info=
.zendesk.com/index.php/email/emailWebview?mkt_tok=3DODE5LVJSUS0wNjAAAAGgC4d=
0H28B2pWGoJBngQJe9h3Mdyyi056ckl42UxH69qbw90AMUOljBYT7J0idQ3jgZHr4SPvp2-8kvX=
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ydoBdJCcv6dQoyUQC524UQ%3D%3D

View plans <https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H0OcE9S40Nm0zS=
jfvXmbwb2YRj43_J6EycVrC0ufay78V59uvUi5ZPD4GUSNGVh29QM=3D>
Tools that make collaboration a breeze
We=E2=80=99re here to reduce your average handling time by 27%.=E2=80=A8Tha=
t means more time for the things that matter, like top-notch customer servi=
ce.
Add team members <https://webanfix.zendesk.com/admin/people/team/members/ne=
w?utm_source=3Dmarketo&utm_medium=3Dnurture_email&utm_campaign=3DTRIAL_Tria=
l_Suite_Onboarding_Email_2769_WW_2025>
Your team's Zendesk journey
Add your team members <https://webanfix.zendesk.com/admin/people/team/membe=
rs/new?utm_source=3Dmarketo&utm_medium=3Dnurture_email&utm_campaign=3DTRIAL=
_Trial_Suite_Onboarding_Email_2769_WW_2025>
This quick video can show you how.

<https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H13aC1p35FH0-9fWZUGDLmBD=
0yu5w1zUc9pnmGtMHUp_bossAJj4MhHWJeBXbt0kvyA=3D>
Organize your team <https://webanfix.zendesk.com/admin/people/team/groups/n=
ew?utm_source=3Dmarketo&utm_medium=3Dnurture_email&utm_campaign=3DTRIAL_Tri=
al_Suite_Onboarding_Email_2769_WW_2025>
Create groups to organize agents based
on their specialties, location, and more.

<https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H8237cwxPIKLOyIkn4X7seJD=
kS1GQNBNvQ9ul5Zcxy4ZQvf5EsjAeyJaOKlttt7RhYc=3D>
Automate ticket assignment <https://webanfix.zendesk.com/admin/objects-rule=
s/rules/triggers?utm_source=3Dmarketo&utm_medium=3Dnurture_email&utm_campai=
gn=3DTRIAL_Trial_Suite_Onboarding_Email_2769_WW_2025>
Auto-route tickets to the right team
members based on time zone, topic,
group specialty, and much more.

<https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H6Yu7DuPB9o1A7t6ZjS226Px=
MRAyN-fFs98af98Aur208_sG0pQGep2Zo3Rw702nN3s=3D>
PRO TIP:
Collaborate on a resolution by having internal Side Conversations <https://=
team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H20mD06CD2X_ygFetPuLiAS6QOdkE0diXK=
Sj7GbzTpIpFIggb5lsiFwKyMPupoR_D4w=3D>=C2=A0right in the ticket, so everythi=
ng stays in one place.
<https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H47bImeaTx5jgYRHWbyJvV0V9=
DNeSy4RgdwtUXlJ7j566oPBFFHJWTRqt5R4A_gn77U=3D>
When healthcare startup HeliosX consolidated its customer support team usin=
g Zendesk they saw a 20% increase in sales, a 96% CSAT, and a 50% decrease =
in staffing costs.
Learn how <https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0HxKg0d_cuvTdH0A=
AVhB0n2GlretsjzTeQOsDn11zZiWXaDyYBmRsZ-Dq8-UIqDg9ujI=3D>
181 Fremont Street, 17th Floor, San Francisco CA 94105
Privacy Notice <https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0Hz-nlrUbGI=
1pGG9QJYcR6zOpTPd4K8_UtWqthE3od4jGKHEoSkTRZ4Gy2Vt488OiNuw=3D> | Manage Pref=
erences <https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H2hBnjh5Bc7o_KhUz=
rb2LPQWjVPL8IXHqVhS1ddVk0s9WTH6_CRqL-IyXz-vthZTQVs=3D> | Unsubscribe <[[htt=
ps://info.zendesk.com/UnsubscribePage.html?mkt_unsubscribe=3D1&mkt_tok=3DOD=
E5LVJSUS0wNjAAAAGgC4d0H28B2pWGoJBngQJe9h3Mdyyi056ckl42UxH69qbw90AMUOljBYT7J=
0idQ3jgZHr4SPvp2-8kvXPMxxnCy9PZmOAK4URiTyrDthuchSj9yA]]>

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ansparent; mso-line-height-rule:exactly; line-height:0; font-size:0px; over=
flow:hidden; border-width:0; display:none !important;">It's easier than you=
'd think, with Zendesk</div>
<div style=3D"text-align: center"><font face=3D"Verdana" size=3D"1">To view=
 this email as a web page, <a href=3D
"https://team.zendesk.com/va/ODE5LVJSUS0wNjAAAAGgC4d0Hs33Z1WUV16huETeQod9bf=
qVYt5ta0x7f-FajVyeaLFDniUsYG6gD31c1lyV-xz2VlPuCAYFgow=3D"
>click here</a><br /><br /></font></div>
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ax-height:0; display: none;">

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ellpadding=3D"0" cellspacing=3D"0" class=3D"t100" style=3D"width:100%;">=20
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<td id=3D"wrapper" style=3D"padding: 0;" class=3D"mktoContainer">
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3ec150531-c805-4907-afd2-2474549cca8e">=20
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-size: cover;">=20
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cellpadding=3D"0">=20
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<table role=3D"presentation" width=3D"570" style=3D"width:570px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100" id=
=3D"L-3" mktoname=3D"Module">=20
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cellpadding=3D"0">=20
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<table role=3D"presentation" border=3D"0" cellspacing=3D"0" cellpadding=3D"=
0">=20
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<div class=3D"mktoImg" id=3D"kdf0w9e97ad89c0c-0800-495f-963f-357a7e04e9fc" =
mktolockimgsize=3D"false" mktolockimgstyle=3D"true">=20
<a href=3D
"https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H6zqi8TVSLuRLiZPrsvox5N-F=
LoUpOd6xAUwg4ixud2brdFnh60hSREKhi7ZboJfrlE=3D" target=3D"_blank"
><img style=3D"display:block;" alt=3D"Logo" src=3D"https://info.zendesk.com=
/rs/819-RRQ-060/images/Logo_Primary_Espresso_2160px.png" width=3D"75" heigh=
t=3D"53" class=3D"logoimg"></a>=20
</div> </td>=20
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cellspacing=3D"0">=20
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<td style=3D"text-align: right; font-size: 14px; line-height: 18px;" class=
=3D"mktoText" id=3D"kd9g939295fb3-aed0-410e-8756-6dd133cec6dc">=20
<div>=20
<span style=3D"font-size: 16px; color: #11110d;"><a href=3D
"https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H9QKIhdj4zg5cS3aUc9AQzfuq=
BO_97gyNd0-rrswd9isa9-1X_8z6gre5rlm_AT_pHA=3D" target=3D"_blank" style=3D"c=
olor: #11110d;"
>View plans</a></span>=20
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</table>
<table role=3D"presentation" style=3D"width:650px;" width=3D"650" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"mktoModul=
e t100" id=3D"slkgsdge12b1a40-09f9-4aca-9ed1-afa96810ac01">=20
<tbody>=20
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<td style=3D"background: #FFFFFF;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">=20
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<table role=3D"presentation" width=3D"570" style=3D"width:570px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100" id=
=3D"CS-2" mktoname=3D"Module">=20
<tbody>=20
<tr>=20
<td style=3D" padding: 40px 0 20px 0; font-size: 18px; color: #000000; line=
-height: 32px;" class=3D"mpad mktoText" id=3D"skgodkd449fcac4-e2c5-4ace-80e=
5-36854ad65d26">=20
<div style=3D"color: #11110d; font-family: Poppins, sans-serif; font-size: =
44px; line-height: 44px; font-style: normal; font-variant-ligatures: normal=
; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orph=
ans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2=
; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; t=
ext-decoration-thickness: initial; text-decoration-style: initial; text-dec=
oration-color: initial;">
 Tools that make collaboration a breeze=20
</div></td>=20
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<table role=3D"presentation" style=3D"width:650px;" width=3D"650" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"mktoModul=
e t100" id=3D"slkgsdgc9060bc2-614a-4d4b-b504-e9f56d097bce">=20
<tbody>=20
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<td style=3D"background: #FFFFFF;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">=20
<tbody>=20
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<td>=20
<table role=3D"presentation" width=3D"570" style=3D"width:570px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100" id=
=3D"CS-2" mktoname=3D"Module">=20
<tbody>=20
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<td style=3D" padding: 8px 0 0px 0; font-size: 18px; color: #000000; line-h=
eight: 32px;" class=3D"mpad mktoText" id=3D"skgodkd4811d57a-35bc-4270-92ba-=
afd3e3c37a06">=20
<div style=3D"color: #11110d; font-family: Poppins, sans-serif; font-size: =
16px; line-height: 24px; font-style: normal; font-variant-ligatures: normal=
; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orph=
ans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2=
; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; t=
ext-decoration-thickness: initial; text-decoration-style: initial; text-dec=
oration-color: initial;">=20
<span style=3D"font-family: arial, helvetica, sans-serif; font-size: 16px; =
line-height: 24px;">We=E2=80=99re here to reduce your average handling time=
 by 27%.=E2=80=A8That means more time for the things that matter, like top-=
notch customer service.</span>=20
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</table>
<table role=3D"presentation" style=3D"width:650px; border-rad" width=3D"650=
" border=3D"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=
=3D"mktoModule t100" id=3D"slkgodkdc1a7739-33a3-443f-8d6b-2e19c7786152">=20
<tbody>=20
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<td style=3D"background: #FFFFFF;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">=20
<tbody>=20
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<td>=20
<table role=3D"presentation" width=3D"570" style=3D"width:570px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100" id=
=3D"BT-1-C" mktoname=3D"Module">=20
<tbody>=20
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<td style=3D"padding: 16px 0 20px 0;" class=3D"mpad">=20
<table role=3D"presentation" border=3D"0" align=3D"left" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"float: left;" width=3D"False">=20
<tbody>=20
<tr>=20
<td align=3D"center" class=3D"cta mktoText" id=3D"skdogkslgd71c8170f-802b-4=
7c2-9276-f401272a52c5" style=3D"border: 0px solid #D1F470; background-color=
:#D1F470;font-size:16px;text-align:center;-webkit-text-size-adjust:none; pa=
dding: 14px 30px 14px 30px; border-radius:16px; font-weight:600; line-heigh=
t: 16px;">=20
<div>=20
<a href=3D
"https://webanfix.zendesk.com/admin/people/team/members/new?utm_source=3Dma=
rketo&amp;utm_medium=3Dnurture_email&amp;utm_campaign=3DTRIAL_Trial_Suite_O=
nboarding_Email_2769_WW_2025" style=3D"color: #11110D; text-decoration: non=
e;" target=3D"_blank" class=3D"mktNoTrack"
>Add team members</a>=20
</div></td>=20
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</table> </td>=20
</tr>=20
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</tbody>=20
</table>
<table role=3D"presentation" style=3D"width:650px;" width=3D"650" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"mktoModul=
e t100" id=3D"slkgsdg99bb981f-36b9-413f-bbf5-4083af39eb11">=20
<tbody>=20
<tr>=20
<td style=3D"background: #FFFFFF;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">=20
<tbody>=20
<tr>=20
<td>=20
<table role=3D"presentation" width=3D"570" style=3D"width:570px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100" id=
=3D"CS-2" mktoname=3D"Module">=20
<tbody>=20
<tr>=20
<td style=3D" padding: 8px 0 0px 0; font-size: 18px; color: #000000; line-h=
eight: 32px;" class=3D"mpad mktoText" id=3D"skgodkdb5c16c54-39f3-4e49-96a1-=
4ddd41241f26"><p><span style=3D"color: #11110d; font-family: Poppins, sans-=
serif; font-size: 32px; font-style: normal; font-variant-ligatures: normal;=
 font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orpha=
ns: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2;=
 word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; ba=
ckground-color: #ffffff; text-decoration-thickness: initial; text-decoratio=
n-style: initial; text-decoration-color: initial; display: inline !importan=
t; float: none;">Your team's Zendesk journey</span><br></p></td>=20
</tr>=20
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<table role=3D"presentation" style=3D"width:650px;" width=3D"650" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"mktoModul=
e t100" id=3D"gaqgf274bda24b-30f5-4e37-9a8c-b4b4370a7734">=20
<tbody>=20
<tr>=20
<td style=3D"background-image: url(); background-color: #FFFFFF; background=
-size: cover;">=20
<table role=3D"presentation" width=3D"650" style=3D"width:650px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 20px 0px 10px 0px; " class=3D"mpad">=20
<table role=3D"presentation" width=3D"570" style=3D"width:570px; " align=3D=
"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" class=3D"t100">=
=20
<tbody>=20
<tr>=20
<td style=3D"background:#F5F5F2; border-radius: 20px;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" align=3D"left" cel=
lpadding=3D"0" cellspacing=3D"0" class=3D"t100" style=3D"border-radius: 20p=
x;;">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 10px 30px 10px 30px; border-radius: 20px;" class=3D"m=
pad">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"border-radius: 20px;">=20
<tbody>=20
<tr>=20
<td style=3D"font-size: 18px; color: #000000; line-height: 20px; border-rad=
ius: 20px;" class=3D"mktoText" id=3D"skgqd0dd3f1f-6f1b-4b6b-9f4b-09cf936724=
e2">=20
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"max-widt=
h: 475px; width: 100%;">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 10px;">=20
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"width: 1=
00%;">=20
<tbody>=20
<tr style=3D"vertical-align: middle;">=20
<td style=3D"padding-right: 10px;">=20
<div style=3D"font-size: 16px; line-height: 24px; color: #000000; font-weig=
ht: bold;">=20
<span style=3D"color: #000000;"><a href=3D
"https://webanfix.zendesk.com/admin/people/team/members/new?utm_source=3Dma=
rketo&amp;utm_medium=3Dnurture_email&amp;utm_campaign=3DTRIAL_Trial_Suite_O=
nboarding_Email_2769_WW_2025" target=3D"_blank" class=3D"mktNoTrack" id=3D"=
" style=3D"color: #000000;"
>Add your team members</a></span>=20
</div>=20
<div style=3D"font-size: 16px; color: #000000;">
 This quick video can show you how.=20
</div> </td>=20
<td style=3D"text-align: right;"><a href=3D
"https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0HzqtAvGxoYycLPEmHKgGdXJw7=
4seWa8Gvw-Fi4rilUJUlP_ry-AtSKT3fFicg9zEyRg=3D" target=3D"_blank"
><img src=3D"https://info.zendesk.com/rs/819-RRQ-060/images/Icons_Video_Gra=
dient%201.png" alt=3D"Video icon" style=3D"height: auto; width: 40px; max-w=
idth: 100%;"></a></td>=20
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</table>
<table role=3D"presentation" style=3D"width:650px;" width=3D"650" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"mktoModul=
e t100" id=3D"gaqgf2648c0ced-8c17-47b3-a235-fb7bfb9f4ff0">=20
<tbody>=20
<tr>=20
<td style=3D"background-image: url(); background-color: #FFFFFF; background=
-size: cover;">=20
<table role=3D"presentation" width=3D"650" style=3D"width:650px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 20px 0px 10px 0px; " class=3D"mpad">=20
<table role=3D"presentation" width=3D"570" style=3D"width:570px; " align=3D=
"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" class=3D"t100">=
=20
<tbody>=20
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<td style=3D"background:#F5F5F2; border-radius: 20px;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" align=3D"left" cel=
lpadding=3D"0" cellspacing=3D"0" class=3D"t100" style=3D"border-radius: 20p=
x;;">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 10px 30px 10px 30px; border-radius: 20px;" class=3D"m=
pad">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"border-radius: 20px;">=20
<tbody>=20
<tr>=20
<td style=3D"font-size: 18px; color: #000000; line-height: 20px; border-rad=
ius: 20px;" class=3D"mktoText" id=3D"skgq8e9203e8-9362-41be-a915-148a8eb7bb=
0e">=20
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"max-widt=
h: 475px; width: 100%;">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 10px;">=20
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"width: 1=
00%;">=20
<tbody>=20
<tr style=3D"vertical-align: middle;">=20
<td style=3D"padding-right: 10px;">=20
<div style=3D"font-size: 16px; line-height: 24px; color: #000000; font-weig=
ht: bold;">=20
<span style=3D"color: #000000;"><a href=3D
"https://webanfix.zendesk.com/admin/people/team/groups/new?utm_source=3Dmar=
keto&amp;utm_medium=3Dnurture_email&amp;utm_campaign=3DTRIAL_Trial_Suite_On=
boarding_Email_2769_WW_2025" target=3D"_blank" class=3D"mktNoTrack" id=3D""=
 style=3D"color: #000000;"
>Organize your team</a></span>=20
</div>=20
<div style=3D"font-size: 16px; color: #000000;">
 Create groups to organize agents based=20
<br>on their specialties, location, and more.=20
</div> </td>=20
<td style=3D"text-align: right;"><a href=3D
"https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H68hUu-0clfBXi8sjYFxSHSyb=
BzE_A0Ju75enaA68JImh-oBDINQR9yiFL7FOGXN178=3D" target=3D"_blank"
><img src=3D"https://info.zendesk.com/rs/819-RRQ-060/images/Icons_Video_Gra=
dient%201.png" alt=3D"Video icon" style=3D"height: auto; width: 40px; max-w=
idth: 100%;"></a></td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table></td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table>
<table role=3D"presentation" style=3D"width:650px;" width=3D"650" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"mktoModul=
e t100" id=3D"gaqgf25f5a4834-bcaf-46b5-bb89-0b4746825a96">=20
<tbody>=20
<tr>=20
<td style=3D"background-image: url(); background-color: #FFFFFF; background=
-size: cover;">=20
<table role=3D"presentation" width=3D"650" style=3D"width:650px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 20px 0px 10px 0px; " class=3D"mpad">=20
<table role=3D"presentation" width=3D"570" style=3D"width:570px; " align=3D=
"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" class=3D"t100">=
=20
<tbody>=20
<tr>=20
<td style=3D"background:#F5F5F2; border-radius: 20px;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" align=3D"left" cel=
lpadding=3D"0" cellspacing=3D"0" class=3D"t100" style=3D"border-radius: 20p=
x;;">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 10px 30px 10px 30px; border-radius: 20px;" class=3D"m=
pad">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"border-radius: 20px;">=20
<tbody>=20
<tr>=20
<td style=3D"font-size: 18px; color: #000000; line-height: 20px; border-rad=
ius: 20px;" class=3D"mktoText" id=3D"skgqa3a0bb64-194f-4514-94c7-6634a0c34d=
db">=20
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"max-widt=
h: 475px; width: 100%;">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 10px;">=20
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"width: 1=
00%;">=20
<tbody>=20
<tr style=3D"vertical-align: middle;">=20
<td style=3D"padding-right: 10px;">=20
<div style=3D"font-size: 16px; line-height: 24px; color: #000000; font-weig=
ht: bold;">=20
<span style=3D"color: #000000;"><a href=3D
"https://webanfix.zendesk.com/admin/objects-rules/rules/triggers?utm_source=
=3Dmarketo&amp;utm_medium=3Dnurture_email&amp;utm_campaign=3DTRIAL_Trial_Su=
ite_Onboarding_Email_2769_WW_2025" target=3D"_blank" class=3D"mktNoTrack" i=
d=3D"" style=3D"color: #000000;"
>Automate ticket assignment</a></span>=20
</div>=20
<div style=3D"font-size: 16px; color: #000000;">
 Auto-route tickets to the right team=20
</div>=20
<div style=3D"font-size: 16px; color: #000000;">
 members based on time zone, topic,=20
</div>=20
<div style=3D"font-size: 16px; color: #000000;">
 group specialty, and much more.=20
</div> </td>=20
<td style=3D"text-align: right;"><a href=3D
"https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H6Yu7DuPB9o1A7t6ZjS226PxM=
RAyN-fFs98af98Aur208_sG0pQGep2Zo3Rw702nN3s=3D" target=3D"_blank"
><img src=3D"https://info.zendesk.com/rs/819-RRQ-060/images/Icons_Video_Gra=
dient%201.png" alt=3D"Video icon" style=3D"height: auto; width: 40px; max-w=
idth: 100%;"></a></td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table></td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table>
<table role=3D"presentation" style=3D"width:650px;" width=3D"650" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"mktoModul=
e t100" id=3D"gaqgf2c6350d4d-4d3a-40ac-bf9e-1c58ab15d38e">=20
<tbody>=20
<tr>=20
<td style=3D"background-image: url(); background-color: #FFFFFF; background=
-size: cover;">=20
<table role=3D"presentation" width=3D"650" style=3D"width:650px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 30px 0px 30px 0px; " class=3D"mpad">=20
<table role=3D"presentation" width=3D"570" style=3D"width:570px; " align=3D=
"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" class=3D"t100">=
=20
<tbody>=20
<tr>=20
<td style=3D"background:#F5F5F2; border-radius: 20px;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" align=3D"left" cel=
lpadding=3D"0" cellspacing=3D"0" class=3D"t100" style=3D"border-radius: 20p=
x;;">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 20px 30px 20px 30px; border-radius: 20px;" class=3D"m=
pad">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"border-radius: 20px;">=20
<tbody>=20
<tr>=20
<td style=3D"font-size: 18px; color: #000000; line-height: 20px; border-rad=
ius: 20px;" class=3D"mktoText" id=3D"skgq3fb5ad16-0dfb-424d-8ebd-895b706ef6=
81">=20
<table style=3D"width: 100%; max-width: 516px;" border=3D"0" cellspacing=3D=
"0" cellpadding=3D"0">=20
<tbody>=20
<tr>=20
<td style=3D"vertical-align: top; padding-right: 10px;" width=3D"30"><img s=
rc=3D"https://info.zendesk.com/rs/819-RRQ-060/images/Lightbulb icon.png" al=
t=3D"Lightbulb icon.png" height=3D"30" width=3D"22" style=3D"display: block=
;"></td>=20
<td style=3D"color: #000000; font-family: Roboto, sans-serif; font-size: 13=
px; line-height: 1.4; text-align: left;">=20
<div style=3D"font-size: 16px; font-weight: bold;">
 PRO TIP:=20
</div>=20
<div>=20
<span style=3D"font-size: 16px; line-height: 24px;">Collaborate on a resolu=
tion by having internal <span style=3D"text-decoration: underline; color: #=
000000;"><a href=3D
"https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H4bJ818y8930lrqR3_9xun4LA=
SpO80N3D0n7gE2XSrziF9xAPPZMM4skrac1jvmTRXA=3D" target=3D"_blank" id=3D"" st=
yle=3D"color: #000000; text-decoration: underline;"
>Side Conversations</a></span>&nbsp;right in the ticket, so everything stay=
s in one place.</span>=20
</div> </td>=20
</tr>=20
</tbody>=20
</table></td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table>
<table role=3D"presentation" style=3D"width:650px;" width=3D"650" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"mktoModul=
e t100" id=3D"slkgsdg1a3b4f5a-b123-4991-926f-179e123f8532">=20
<tbody>=20
<tr>=20
<td style=3D"background: #203524;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">=20
<tbody>=20
<tr>=20
<td>=20
<table role=3D"presentation" width=3D"570" style=3D"width:570px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100" id=
=3D"CS-2" mktoname=3D"Module">=20
<tbody>=20
<tr>=20
<td style=3D" padding: 0px 0 0px 0; font-size: 18px; color: #000000; line-h=
eight: 32px;" class=3D"mpad mktoText" id=3D"skgodkda5bcf7e7-06d3-43aa-94ab-=
0b33e4720e8f"><p><br></p> <p><a href=3D
"https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0Hz__VVU5P_kEX3odBPlYMOuHB=
mLnCyg5rT830bxyT6VrHEQw0WqdPRmePfEDFoJeEVU=3D" target=3D"_blank"
><img src=3D"https://info.zendesk.com/rs/819-RRQ-060/images/Group.png" alt=
=3D"" width=3D"162" height=3D"58" constrain=3D"true" imagepreview=3D"false"=
 border=3D""></a></p>=20
<div style=3D"color: #11110d; font-family: Poppins, sans-serif; font-size: =
16px; line-height: 24px; font-style: normal; font-variant-ligatures: normal=
; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orph=
ans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2=
; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; t=
ext-decoration-thickness: initial; text-decoration-style: initial; text-dec=
oration-color: initial;">=20
<span style=3D"font-family: arial, helvetica, sans-serif; font-size: 16px; =
line-height: 24px; color: #ffffff;">When healthcare startup HeliosX consoli=
dated its customer support team using Zendesk they saw a <strong>20% increa=
se</strong> in sales, a <strong>96% CSAT</strong>, and a <strong>50% decrea=
se</strong> in staffing costs.</span>=20
</div></td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table>
<table role=3D"presentation" style=3D"width:650px; border-rad" width=3D"650=
" border=3D"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=
=3D"mktoModule t100" id=3D"slkgodk8fcf0fd8-4ad2-4a4f-ad7b-e7093e81f0e0">=20
<tbody>=20
<tr>=20
<td style=3D"background: #203524;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">=20
<tbody>=20
<tr>=20
<td>=20
<table role=3D"presentation" width=3D"570" style=3D"width:570px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100" id=
=3D"BT-1-C" mktoname=3D"Module">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 20px 0 30px 0;" class=3D"mpad">=20
<table role=3D"presentation" border=3D"0" align=3D"left" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"float: left;" width=3D"False">=20
<tbody>=20
<tr>=20
<td align=3D"center" class=3D"cta mktoText" id=3D"skdogkslgdc9da9a7c-619a-4=
cf5-b29d-60a19c1e755d" style=3D"border: 1px solid #ffffff; background-color=
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dding: 14px 30px 14px 30px; border-radius:16px; font-weight:600; line-heigh=
t: 16px;">=20
<div>=20
<span style=3D"color: #ffffff;"><a href=3D
"https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H47bImeaTx5jgYRHWbyJvV0V9=
DNeSy4RgdwtUXlJ7j566oPBFFHJWTRqt5R4A_gn77U=3D" style=3D"text-decoration: no=
ne; color: #ffffff;"
>Learn how</a></span>=20
</div></td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table>
<table role=3D"presentation" style=3D"width:650px; border-top-left-radius: =
0px; border-top-right-radius: 0px; border-bottom-left-radius: 0px; border-b=
ottom-right-radius: 0px;" width=3D"650" border=3D"0" align=3D"center" cellp=
adding=3D"0" cellspacing=3D"0" class=3D"mktoModule t100" id=3D"space1f50a1f=
4f-bf35-4164-b641-1da45e4e416b">=20
<tbody>=20
<tr>=20
<td style=3D"background: #000000; border-top-left-radius: 0px; border-top-r=
ight-radius: 0px; border-bottom-left-radius: 0px; border-bottom-right-radiu=
s: 0px;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">=20
<tbody>=20
<tr>=20
<td style=3D"padding: 0; line-height: 1px; height: 1px; font-size:0; displa=
y: block; border-top-left-radius: 0px; border-top-right-radius: 0px; border=
-bottom-left-radius: 0px; border-bottom-right-radius: 0px;">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table>
<table role=3D"presentation" style=3D"width:650px;" border=3D"0" align=3D"c=
enter" cellpadding=3D"0" cellspacing=3D"0" class=3D"mktoModule t100" id=3D"=
slqwoek0be73ddb-121b-4ab5-83de-f6aa5dcd4163">=20
<tbody>=20
<tr>=20
<td style=3D"background: #FFFFFF;">=20
<table role=3D"presentation" width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">=20
<tbody>=20
<tr>=20
<td>=20
<table role=3D"presentation" width=3D"570" style=3D"width:570px;" border=3D=
"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100" id=
=3D"Fdgqd" mktoname=3D"Module">=20
<tbody>=20
<tr>=20
<td valign=3D"top" class=3D"mpad" style=3D"padding: 30px 0 30px 0;">=20
<table role=3D"presentation" border=3D"0" align=3D"right" style=3D"float:ri=
ght;" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100">=20
<tbody>=20
<tr>=20
<td style=3D"text-align: center;" class=3D"pb5">=20
<div class=3D"mktoImg" id=3D"kdfqd99bcabe8a9-3954-4481-aa7b-d039676bcb43" m=
ktolockimgsize=3D"false" mktolockimgstyle=3D"true">=20
<a href=3D
"https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGgC4d0H6zqi8TVSLuRLiZPrsvox5N-F=
LoUpOd6xAUwg4ixud2brdFnh60hSREKhi7ZboJfrlE=3D" target=3D"_blank"
><img style=3D"" alt=3D"Logo" src=3D"https://info.zendesk.com/rs/819-RRQ-06=
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mg"></a>=20
</div> </td>=20
</tr>=20
</tbody>=20
</table>=20
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t;" border=3D"0" align=3D"left" cellpadding=3D"0" cellspacing=3D"0" class=
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