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Return-Path: <support@webanfix.zendesk.com> Delivered-To: josh.muller@webanfix.com Received: from premium61.web-hosting.com by premium61.web-hosting.com with LMTP id gO7yNE6ki2mZngcAxpPUbA (envelope-from <support@webanfix.zendesk.com>) for <josh.muller@webanfix.com>; Tue, 10 Feb 2026 16:34:06 -0500 Return-path: <support@webanfix.zendesk.com> Envelope-to: josh.muller@webanfix.com Delivery-date: Tue, 10 Feb 2026 16:34:06 -0500 Received: from [198.54.122.200] (port=36209 helo=asp-relay-shared.jellyfish.systems) by premium61.web-hosting.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384 (Exim 4.99.1) (envelope-from <support@webanfix.zendesk.com>) id 1vpvN0-00000002p3B-1U1n for josh.muller@webanfix.com; Tue, 10 Feb 2026 16:34:06 -0500 Authentication-Results: asp-relay-shared.jellyfish.systems; dkim=pass header.d=zendesk.com header.s=zendesk2 header.b=VIiAWTnu; spf=pass (asp-relay-shared.jellyfish.systems: domain of support@webanfix.zendesk.com designates 188.172.138.33 as permitted sender) smtp.mailfrom=support@webanfix.zendesk.com; dmarc=pass (policy=reject) header.from=zendesk.com Received: from mta-out3.pod28.euc1.zdsys.com (mta-out3.pod28.euc1.zdsys.com [188.172.138.33]) (using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) key-exchange ECDHE (prime256v1) server-signature RSA-PSS (2048 bits) server-digest SHA256) (No client certificate requested) by asp-relay-shared.jellyfish.systems (Postfix) with ESMTPS id 4f9ZZM0zxCzFsLW for <josh.muller@webanfix.com>; Tue, 10 Feb 2026 21:34:03 +0000 (UTC) Received: from zendesk.com (unknown [127.0.0.6]) by mta-out15.pod28.euc1.zdsys.com (Zendesk) with ESMTP id d54b25db-63b2-413a-88d0-7938f5733879; Tue, 10 Feb 2026 21:34:01 +0000 (UTC) Date: Tue, 10 Feb 2026 21:34:01 +0000 From: "Customer (Webanfix)" <support@webanfix.zendesk.com> Reply-To: Webanfix <support+id1WR0KK-GRE7E@webanfix.zendesk.com> To: Connor S <connor@webanfix.com>, "josh.muller@webanfix.com" <josh.muller@webanfix.com> Message-ID: <1WR0KKGRE7E_698ba4497bf05_f52482f0e94b8f_sprut@zendesk.com> In-Reply-To: <1WR0KKGRE7E@zendesk.com> Subject: [Webanfix] "Support" assignment: SAMPLE: How does Zendesk work Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_698ba44991c63_841998319373"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Delivery-Context: event-id-25436773112860 X-Priority: 3 Auto-Submitted: auto-generated X-Auto-Response-Suppress: All X-Mailer: Zendesk Mailer X-Zendesk-From-Account-Id: 88f8669 X-Zendesk-Email-Id: 01KH4QKC4PYG9HGFRXQC2SQBMG DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=zendesk.com; q=dns/txt; s=zendesk2; t=1770759241; bh=cHL36uIbnnHZWOWOdX3t+xOSZAvfF/3Cok9H0ScRyx8=; h=date:from:reply-to:to:message-id:in-reply-to:subject:mime-version:content-type:content-transfer-encoding; b=VIiAWTnu9jiGWwqLRM3JGeDKR9IiCCFS7MGwozfh4TJcKTN55kzSFaizkTdMkKP0JFrjU6yQQY+9QtXlFL8Xy481UoAST/RbTreXEYLcDjgZacwFR6TbM4j8UuQuySV29espn5g+IU5K912vVtalu2TDzwi2xtVvjNGG1ean2mYNvPodqDYcp1C2fNHp/Hda4WxUTA+o/LT1smY6LF/2KpF8/Q/GIApiEI6GA405SuOKJUAQndTFbV3wmbWQpg4YszxPRZYf0R7vrlMQIq8OStDe/VLcPT5vdxzvpDTeMXprHtxwMLnt55FDhHkfMhjhrUAwUl6VgBakFHPYrQ4nWg== X-Jellyfish-No-Auto-Response: 1 ----==_mimepart_698ba44991c63_841998319373 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable This ticket (#1) has been assigned to group 'Support', of which you are a= member.<br/><br/>---------------------------------------------- Hello, let's see how you or your agents can easily respond to and solve t= ickets. Feel free to email additional customer test inquiries to **support@webanf= ix.zendesk.com**. But first, let's start by solving one ticket. Your Zendesk Team -------------------------------- This email is a service from Webanfix. [1WR0KK-GRE7E]= ----==_mimepart_698ba44991c63_841998319373 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable <!DOCTYPE html><html dir=3D"auto" lang=3D"en-US-x-1"><head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8= "> <style type=3D"text/css"> table td { border-collapse: collapse; } body[dir=3Drtl] .directional_text_wrapper { direction: rtl; unicode-b= idi: embed; } </style> <style type=3D"text/css"> @media only screen and (max-width: 768px) { .simplified-email-footer .namecard { display: block; min-width: 100%; padding: 0 0 16px 0; } .simplified-email-footer .content { padding: 16px; } } </style> </head> <body lang=3D"en-us" style=3D"width: 100%!important; margin: 0; padding: = 0;"> <div style=3D"font-family: 'system-ui','-apple-system','BlinkMacSystemF= ont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Ne= ue','Arial','sans-serif'; font-size: 14px; line-height: 1.5; color:#44444= 4;"> This ticket (<a target=3D"_blank" href=3D"https://webanfix.zendesk.co= m/agent/tickets/1">#1</a>) has been assigned to group 'Support', of which= you are a member.<br><br><div class=3D"zd-comment" dir=3D"auto">Hello, l= et's see how you or your agents can easily respond to and solve tickets.<= br><br>Feel free to email additional customer test inquiries to <b>suppor= t@webanfix.zendesk.com</b>.<br><br>But first, let's start by solving one = ticket.<br><br>Your Zendesk Team</div> </div><br> <div style=3D"font-family: 'system-ui','-apple-system','BlinkMacSystemF= ont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Ne= ue','Arial','sans-serif'; font-size: 12px; line-height: 1.5; color: #4954= 5c; margin: 10px 0 14px 0; padding-top: 10px;"> <bdo dir=3D"ltr"> <table dir=3D"ltr" class=3D"simplified-email-foote= r" style=3D"font-size: 14px; color: #000000; width: 100%; margin-bottom: = 20px;"> <tbody> <tr style=3D"background-color: white;"> <t= d dir=3D"ltr" class=3D"content" style=3D"font-family:'system-ui','-apple-= system','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','= Cantarell','Helvetica Neue','Arial','sans-serif';width: 100%; border: sol= id 10px rgb(248,248,248); padding: 24px 32px;"> <table dir=3D"lt= r" style=3D"margin-right: auto;"> <tbody> <tr> = <td dir=3D"ltr" style=3D"font-family:'system-ui','-apple-sys= tem','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Can= tarell','Helvetica Neue','Arial','sans-serif';padding:0;padding-right:8px= ;"> <span style=3D"border-radius: 2px; font-size: 12px; = font-weight: 500; vertical-align: text-top; background-color: #FFB648; co= lor: #2f3941; border-top: 3px solid #FFB648; border-right: 5px solid #FFB= 648; border-bottom: 3px solid #FFB648; border-left: 5px solid #FFB648;">N= ew</span> </td> <td dir=3D"ltr"> = <span style=3D"font-weight:500; font-size:15px; line-height: 30px;= text-decoration: none; vertical-align: text-top;">Ticket <a href=3D"http= s://webanfix.zendesk.com/agent/tickets/1" target=3D"_new" style=3D"text-d= ecoration:none;">#1</a></span> </td> </tr> = </tbody> </table> <table dir=3D"ltr" style=3D"= border-spacing: 0px 10px; border-collapse: separate; margin-top: 14px;"> = <tbody> <tr> <th class=3D"namecard= " style=3D"font-weight: normal; min-width: 168px; text-align: left;"> = <table dir=3D"ltr"> <tbody><tr> = <td dir=3D"ltr" style=3D"font-family:'system-ui','-apple-sys= tem','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Can= tarell','Helvetica Neue','Arial','sans-serif';font-weight: 500; border-ri= ght: solid 168px transparent;"> Requester = </td> </tr> <tr> = <td dir=3D"ltr" class=3D"light-text" style=3D"font-family= :'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto','Ox= ygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif'; co= lor: #333333;"> <table dir=3D"ltr"> = <tbody><tr> <td dir=3D"ltr" style=3D= "font-family:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI',= 'Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','san= s-serif';padding-left: 0px;"> <img src=3D"ht= tps://webanfix.zendesk.com/images/2016/default-avatar-80.png" width=3D"20= " height=3D"20" style=3D"border-radius: 50%; vertical-align: text-top"> = </td> <td dir=3D"ltr= " style=3D"font-family:'system-ui','-apple-system','BlinkMacSystemFont','= Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','A= rial','sans-serif';padding-right:5px;"> <spa= n style=3D"line-height: 20px">Customer <example@zendesk.com></example@zen= desk.com></span> </td> = </tr> </tbody></table> </td= > </tr> </tbody></table> = </th> <th class=3D"namecard" style=3D"font-weight: norm= al; min-width: 168px; text-align: left;"> <table dir=3D"= ltr"> <tbody><tr> <td dir=3D"ltr"= style=3D"font-family:'system-ui','-apple-system','BlinkMacSystemFont','S= egoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Ar= ial','sans-serif';font-weight: 500;"> Assignee = </td> </tr> <tr> = <td dir=3D"ltr" class=3D"light-text" style=3D"font-f= amily:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto= ','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif= '; color: #333333;"> <table dir=3D"ltr"> = <tbody><tr> = <td dir=3D"ltr" style=3D"font-family:'system-ui','-apple-system= ','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantar= ell','Helvetica Neue','Arial','sans-serif';color: rgb(204, 51, 64); backg= round-color:rgb(255, 240, 241); border-top: solid 2px rgb(255, 240, 241);= border-bottom: solid 2px rgb(255, 240, 241); border-right: solid 4px rgb= (255, 240, 241); border-left: solid 4px rgb(255, 240, 241);"> = Unassigned </td> = </tr> </= tbody></table> </td> </tr> = </tbody></table> </th> </tr> = </tbody> </table> <table dir=3D"ltr" style=3D"bor= der-spacing: 0px 8px; margin-top: 16px;"> <tbody> = <tr> <td dir=3D"ltr" style=3D"font-family:'= system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto','Oxyg= en-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif';font-= weight: 500;padding-right:24px;"> CCs </t= d> <td dir=3D"ltr" class=3D"light-text" style=3D"font-fami= ly:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto','= Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif'; = color: #333333;"> Connor S </td> = </tr> <tr> <= td dir=3D"ltr" style=3D"font-family:'system-ui','-apple-system','BlinkMac= SystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helve= tica Neue','Arial','sans-serif';font-weight: 500;padding-right:24px;"> = Followers </td> <td dir=3D"l= tr" class=3D"light-text" style=3D"font-family:'system-ui','-apple-system'= ,'BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantare= ll','Helvetica Neue','Arial','sans-serif'; color: #333333;"> = - </td> </tr> = <tr> <td dir=3D"ltr" style=3D"font-family:'system-ui','-a= pple-system','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubun= tu','Cantarell','Helvetica Neue','Arial','sans-serif';font-weight:500;pad= ding-right:24px;"> Group </td> = <td dir=3D"ltr" class=3D"light-text" style=3D"font-family:'system-ui= ','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans',= 'Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif'; color: #33333= 3;"> Support </td> </tr> = <tr> <td dir=3D"ltr" style=3D"font-family:'syste= m-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sa= ns','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif';font-weigh= t:500;padding-right:24px;"> Organization = </td> <td dir=3D"ltr" class=3D"light-text" style=3D"font-f= amily:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto= ','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif= '; color: #333333;"> - </td> = </tr> <tr> <td dir=3D"ltr" style=3D"font-fam= ily:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto',= 'Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif';= font-weight:500;padding-right:24px;"> Brand = </td> <td dir=3D"ltr" class=3D"light-text" style=3D"fon= t-family:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Rob= oto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-se= rif'; color: #333333;"> Webanfix </td> = </tr> <tr> <td dir=3D"ltr" style=3D= "font-family:'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI',= 'Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','san= s-serif';font-weight: 500;padding-right:24px;"> Type = </td> <td dir=3D"ltr" class=3D"light-text" sty= le=3D"font-family:'system-ui','-apple-system','BlinkMacSystemFont','Segoe= UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial'= ,'sans-serif'; color: #333333;"> Ticket <= /td> </tr> <tr> <td dir=3D"ltr" = style=3D"font-family:'system-ui','-apple-system','BlinkMacSystemFont','Se= goe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Ari= al','sans-serif';font-weight: 500;padding-right:24px;"> = Channel </td> <td dir=3D"ltr" class=3D"ligh= t-text" style=3D"font-family:'system-ui','-apple-system','BlinkMacSystemF= ont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Ne= ue','Arial','sans-serif'; color: #333333;"> By Sample Ti= cket </td> </tr> <tr> = <td dir=3D"ltr" style=3D"font-family:'system-ui','-apple-system','Bl= inkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell',= 'Helvetica Neue','Arial','sans-serif';font-weight: 500;padding-right:24px= ;"> Priority </td> <td dir= =3D"ltr" class=3D"light-text" style=3D"font-family:'system-ui','-apple-sy= stem','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Ca= ntarell','Helvetica Neue','Arial','sans-serif'; color: #333333;"> = Normal </td> </tr> </tbo= dy> </table> <table dir=3D"ltr" style=3D"margin-top: 30= px; margin-bottom: 17px;"> <tbody> <tr> = <td dir=3D"ltr" style=3D"font-family:'system-ui','-apple-system','B= linkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell'= ,'Helvetica Neue','Arial','sans-serif';padding-left: 0px;"> = <a href=3D"https://webanfix.zendesk.com/agent/tickets/1" target=3D"_n= ew" style=3D"border-radius: 4px; height: 44px; background-color: rgb(31, = 115, 183); border-top: 14px solid rgb(31, 115, 183); border-right: 26px s= olid rgb(31, 115, 183); border-bottom: 14px solid rgb(31, 115, 183); bord= er-left: 26px solid rgb(31, 115, 183); text-decoration: none;"> = <span style=3D"color: white; font-size: 15px">View in Support</= span> </a> </td> </tr> = </tbody> </table> </td> </tr> </tbody> </t= able></bdo>This email is a service from Webanfix. 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